At ShrijiDham.com, we strive to ensure a seamless shopping experience for our customers. If you are not satisfied with your purchase, please review our cancellation and refund policy below:
Order Cancellation
- Orders can be canceled within 1 hours of placing the order, provided they have not been shipped.
- To request a cancellation, please contact our customer support team at support@shrijidham.com with your order details.
- If the order has already been shipped, it cannot be canceled, but you may initiate a return or refund as per our policy.
Return & Refund Policy
Eligibility for Returns & Refunds
- Items must be returned within 5 days of delivery.
- The item must be unused, in its original packaging, and in the same condition as received.
- Certain products (such as perishable goods, custom-made items, or digital downloads) are non-refundable. Please check the product description for details.
Return Process
- To initiate a return, contact us at support@shrijidham.com with your order details and reason for return.
- After approval, you will receive instructions on how to return the product.
- Return shipping costs will be the responsibility of the customer unless the product received is defective or incorrect.
Refund Process
- Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days and credited back to the original payment method.
- Shipping and handling charges are non-refundable.
Damaged or Defective Products
- If you receive a damaged or defective product, please notify us within Same days of delivery with clear images of the item.
- We will offer a replacement or full refund, depending on the situation.
Contact Us
For any questions or assistance regarding cancellations, returns, or refunds, please reach out to our customer support team at support@shrijidham.com.
We reserve the right to modify this policy at any time without prior notice. Please review this page periodically for updates.
Thank you for shopping with ShrijiDham.com!